How does MagicJack work?

1.     Howdoes MagicJack work with my telephone? First of all  MagicJack is a computer peripheral with a standard RJ11 jack (the same jack that the telephone company uses in all their standard wall mounts) at one end and a standard USB connector at the other end. How does MagicJack work with this setup? You simply plug your standard telephone or telephone base in the RJ11 and then plug the MagicJack into your computer and use the internet to make free long distance phone calls. VoIP (Voice over Internet Protocol) is a much cheaper way for people to communicate with one another this day and age.

2.     How does MagicJack work when it is so small? The total size of this unit is about the size of a match box of about 2.5" X 1.5"X.75", very compact and portable. It has a Circuit board and preloaded software within the device initiates the setup process and load software onto your computer for your soft phone.

The software within the device (known as SLIC – Subscriber Line Interface) along with a high speed internet contention allows support of conventional landline telephones to be used to place VoIP calls via the internet when plugged directly into the device

3.      How does MagicJack work when setting up your account? You will setup your account – choose phone number, area code – email address (for Voice Mail) – a 911 address and so on. This only takes a few minutes to complete and is very easy to fallow.

4.      How does MagicJack work when making a phone call? Once this process is completed you are ready to make free local and long distance calls within the USA and Canada. Simply dial a phone number you wish to call as you would have with your standard phone service. The only difference is that you dial out with a ten digit number local or long distance instead of the standard seven digits when dialing local.  (Area code – prefix – number)

5.      How does MagicJack work different from something like Vonage? Rather than using a dedicated piece of hardware (VoIP adaptor) that connects to your modem the Magic Jack Internet Phone uses your computer for this, all the electronics and software needed are within the device.

6.      How does MagicJack work using your computer instead of your modem? This type of setup works very well with clean computers that are not full of spyware, malware and registry errors. Low system memory also may cause poor connection quality. Most cases the call quality is as clear as your standard landline but call quality can deteriorate if CPU and memory is being used such as opening web pages, or software while in the middle of a call.

7.      How does MagicJack work using the internet to make phone calls? MagicJack changes the analog voice signal of your normal phone into digital data packets that are sent over the internet instead of the traditional phone lines. The basics of this, is that MagicJack takes the analog signal from your standard telephone, converts it into a digital signal, where it is sent over the internet through MagicJack’s own system of networks and switches. It is then converted back into an analog signal where it can be received by any phone services, such as other VoIP services, cellular or the traditional landlines just as it did with your standard phone service. So how does MagicJack work using the internet to make phone calls – in most cases you can’t tell the difference from a standard landline.

8.      How does MagicJack work for 911 emergency calls? When setting up your account you give an address so that if you call 911 that is the address that emergency services will be sent to.

9.      How does MagicJack work for everyone? Most people who try the MagicJack are having great success with it, most not all. There are still a few who for whatever reason just can’t make it work. The percentage is pretty small compared to volume of how many of these things that are being sold daily.

The thing is, if it works look at the amount of money you can save, for a small investment of $40.00. If it doesn’t work for you then return it, get your money back or give it to someone that has the computer it will work on. So how does MagicJack work for everyone – not everyone has success but millions of people do. The percent of people who can’t make it work is very small in comparison.

 How does MagicJack work with a jacked up computer?

1.      How does MagicJack work when your computer is infected with spyware and malware? Magic Jack uses software that is installed on your computer so if your computer is infected with spyware and malware then like any software on your computer it is going to run slowly and sometimes stop working all together. So how does MagicJack work with spyware on your computer? Not very well.

2.      How does MagicJack work when you need customer support? This is probably the weakest part of this VoIP phone service, the customer support. Magic Jack handles their support by way of a chat venue accessed through their website. The main problem here is that the support techs are not techs they are only equipped to handle minor to medium problems. They have a set of procedures listed in a manual that they will refer to for any given problem.

The positive point is that it is quick and easy to start a chat session and they can help with many minor problems. So how does MagicJack work when you need help? – minor problems – OK, major problems – Not much.

The realistic of this is that this is a very low price they are getting for a fully functional VoIP phone service. So to keep prices low they are not putting a whole lot into tech support. This unit is basically disposable.

3.    How does MagicJack work with a warranty? There is no warranty past the thirty day trial for the same reason of low tech support. The price of this internet phone is low enough that it makes this thing disposable. So how does MagicJack work with a warranty? – it doesn’t, so make sure you test it out as soon as you get it so that you can send it back before the 30 day trial is up.

4.     How does MagicJack work to renew VoIP service? It is very easy to renew MagicJack service each year. about a month before your year of service is up you will start to receive reminders in the ad area on the left part of your soft phone.

5.      How does MagicJack work in saving you money on your phone bill? This is easy if you pay an average of 40 to 70 bucks a month = $480.00 to $840.00 for standard phone service being replaced with $19.95 a year – you do the math. So how does MagicJack work to save you money on your phone bill – Outstandingly!

        CBS News Report - Company Behind Magic Jack